Job Description

House Cleaning Company Scheduler & Quality Control Coordinator

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Overview

Salary job! $40,000/year! Looking to add an experienced house cleaning company scheduler to assist in managing all aspects. Must have a drivers license and experience with scheduling cleanings. Bilingual a plus. The job is 8?4 Monday through Friday, no weekends. Flexible with time off for appointments.

Scheduling Duties

• Create and manage daily, weekly, and monthly cleaning schedules for residential and commercial clients.
• Assign jobs to cleaning staff based on availability, location, and skill level.
• Adjust schedules as needed due to client requests, cancellations, or employee availability.
• Communicate schedule updates to cleaners and clients in a timely professional manner.
• Maintain accurate records of services rendered and staff hours.

Quality Control Duties

• Conduct on?site and post?clean inspections to ensure service meets company standards.
• Address client concerns or complaints quickly and professionally.
• Provide feedback and retraining to cleaners as needed based on performance.
• Develop and implement quality control checklists and procedures.
• Monitor supplies and equipment quality used during cleaning.

Requirements

• Proven experience in scheduling, operations, or quality control (cleaning industry preferred).
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Tech?savvy: comfortable using scheduling software, spreadsheets, and mobile apps.
• Valid drivers license (if inspections or field visits are required).
• High attention to detail and a commitment to high?quality service.

Preferred Qualifications

• Bilingual (Spanish/English) is a plus.
• Experience with CRM or field service management software (e.g., Jobber, Housecall Pro, ZenMaid).
• Prior supervisory or team lead experience.

Compensation & Benefits

• Competitive hourly wage or salary (based on experience).
• Paid time off and holidays.
• Company vehicle or mileage reimbursement for site visits.
• Opportunities for advancement and bonuses based on performance.

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