Job Description

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, advancement, and the workplace.

Seramount, (part of EAB) is a global talent services firm that helps HR leaders prepare for the workplace of tomorrow. We have over four decades of experience creating employee-centric strategies that align with business outcomes for our 600 partner organizations. By combining data-driven insights, expert research, advisory services, and innovative technology, we help unlock what's possible with a truly engaged workforce.

At EAB and Seramount, we serve not only our partner institutions and organizations but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief

Director, Seramount Chief Diversity Officer Collaborative (CDOC)

Seramount serves forward-thinking organizations with integrated tools that provide a strategic and holistic map for setting new standards for workplace culture. Over the past four decades, we've built deep, data-powered intelligence on the employee experience, which allows us to address client workplace challenges related to culture, inclusion, and the future of work. We excel in serving as our members' go-to partner in developing and progressing their culture and inclusion strategies. Our business is in growth mode and offers the right person the opportunity to be part of a diverse, dynamic, creative, and highly skilled team partnering with leading companies to advance more inclusive corporate cultures.

The Director will develop and maintain deep, actionable understanding of the voice of the market in Seramount's Chief Diversity Officer Collaborative (CDOC) product. CDOC is an executive leadership forum with over 150 members from leading global companies who partner with Seramount to advance thought leadership and impact through culture and inclusion in global businesses, non-profits, and educational institutions. In its fourth year, Seramount CDOC is at an exciting phase of growth and impact, with a 2026 theme of Leading New Frontiers in Inclusion: Activating Culture, Talent, and Innovation for Impact , hosting convenings bringing together leading global companies in the US and the UK, among other locations.

You will also interact closely with Seramount's product teams in setting research agendas, evolving product design, and perfecting partner use cases for Seramount product content and services. This position works closely day-to-day with the leaders of Seramount advisory, insights, relationship management, and events to ensure our partnership delivers a set of relevant, competitive, and measurably impactful services to current and prospective partners. This role serves as liaison to Seramount sales & account management leaders, ensuring those teams have what they need to achieve ambitious growth via new research partnerships and strong renewal performance.

The position will report to the Managing Director, Seramount CDOC. This position is also posted at the Associate Director level; candidates are being considered at both levels for the current opening. This hire may be based in Washington, DC; Richmond, VA; or open to remote candidates within the continental U.S. This position may require occasional travel (10-20%) to events or conferences.

Primary Responsibilities

Program Curation and Delivery Management

• Play key lead role on ideation, management, and delivery of CDOC in-person convenings (7-8x/year), professional development offerings, and virtual convenings (8x/year), bringing together senior executives from over 150 leading global companies in thought leadership forums
• Partner with Seramount insights and CDOC clients to stay current on key culture, inclusion, and workforce trends and best practices relating to all dimensions of difference (gender, LGBTQ+, race/ethnicity, disabilities, neurodiversity, socio-economic inclusion, intersectionality, etc.)
• Provide subject matter expertise for partner-facing programs, including design of offerings to maximize impact and corporate partner engagement
• Liaise with Seramount insights, advisory, relationship directors, and new logos teams as needed to maximize the partner experience and success for all CDOC programs

Executive-Level Collateral Development

• Develop and manage distribution of collateral, executive briefings, presentation materials, and content, including capabilities and partner presentation decks
• Manage CDOC deliverables including creating, editing, and quality checks for written and data-based deliverables
• Identify new opportunities to support partner culture and inclusion priorities through curated content and research

Partner Engagement and Relationship Management

• Address and direct partner queries relating to Seramount offerings to appropriate internal Seramount delivery teams
• Support prospect campaign and meeting themes to direct marketing efforts recommending new go-to-market approaches (e.g., bundles) and enhancement of the CDOC value proposition
• Serve as a conduit to collect and share market feedback from partners back into Seramount: make recommendations for upcoming projects, inform deliverables/impact planning with ongoing offerings, etc.

Basic Qualifications

• Bachelor's degree and 6 - 8+ years of post-graduate professional work experience
• Thoughtful, creative, and proactive problem-solving and critical thinking skills
• Excellent organizational, oral, and written communication
• Concrete understanding of culture & inclusion strategies, metrics, and the correlation to implementing significant organizational impact in the workforce, workplace, and marketplace
• Demonstrated ability to build strong relationships and interface effectively with all levels in the organization and with external stakeholders
• Ability to utilize both research and insights to deliver recommendations and solutions
• Proven analytic skills and ability to translate market findings into commercial strategy and product innovations
• Demonstrated experience with stakeholder engagement and/or change management
• Highly detail-oriented, organized, able to multitask, follow through, and work independently as well as within a highly collaborative team structure
• Demonstrated ownership of and accountability towards business goals
• Demonstrated consultative approach and commitment to our partners' success
• Experience preparing workshops and formal presentations to external stakeholders
• Willingness to travel up to 20%

Ideal Qualifications

• Proven ability to successfully work in a matrixed organization
• Experience with solution-focused problem solving and thinking through problems creatively
• Experience with new product or business development
• Experience working with clients in a consultative role
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration.

If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation

The anticipated starting salary (base) range for this role is $92,500 - $125,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing]]>

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