Job Description

Posted Tuesday, November 5, 2024 at 5:00 AM The YMCA of Metropolitan Washington is a leading nonprofit organization that has a strong commitment to nurturing the potential of kids, promoting healthy living, and fostering a sense of social responsibility. The Y is a cause-driven organization that offers tremendous opportunities to make a difference. We invite you to join us in this amazing work to develop your skills, realize your leadership potential, and discover a career that is so much more than a job. Position: Family Case Manager The YMCA Youth & Family Services is looking for a self-motivated and dynamic professional to join the Y family. You will become part of a strong developing and functioning team that will help you learn skills throughout your career. You will make a difference every day by providing resources, community building, and a safe space for children and families. A Day in The Life as a Family Case Manager As a Family Case Manager, you will receive and assess client referrals. Work under the general supervision of a program supervisor, independently arrange the sequence of work, obtain necessary information and data, select appropriate methods and procedures, and vary these as necessary to address different case situations. Provides general client services and case management in a Montgomery County Public School setting. Overall, Family Case Managers work as part of a team to access resources, plan, and advocate to improve the quality of people’s lives. Some of the exciting tasks you will do as a Family Case Manager include but are not limited to: Assists clients to assess their situation, define their problems, and identify acceptable courses of action by availing themselves of recommended community services. Completes initial intakes/assessments. Consults with county/community/agencies to identify and develop resources for client assistance. Analyzes the subjects or issues involved in each assignment or case to develop family service plans for the client’s family. Determines intervention strategy and appropriate actions utilizing the client’s individual needs. Connects clients to outside service providers and resources. Provides case management and monitoring services to clients. Makes follow-through contacts with clients and other agencies to ensure that needed services have been provided. Prepares and updates case records/client status reports. Oversees, manages, and trains volunteers and interns to support client services and site-specific programming. Outreaches and networks with youth, families, communities, schools, and other community agencies. Provides ongoing social services (appropriate assistance during crises, may provide supportive counseling, food, clothing, housing, employment, transportation, financial assistance). Assists families with applications for health insurance. Offers information and referrals for community members, school staff, non-school families, etc. Serves as intermediary between clients and other agencies and supports and advocates for their clients with public and private agencies and individual service providers. Assists with team/seasonal events – camp registration, holiday giving program, etc. Qualifications and Skills: Bachelor’s degree in human services. Comparable experience may be considered as equivalent for satisfying educational requirement(s). 1-3 years experience. Experience in working with diverse populations; and skilled at collaborating with multiple agencies. We offer the following benefits: We appreciate your talents, hard work, and professional dedication and will reward you with a highly competitive salary and benefits package, including a 10% employer-funded retirement plan. In addition, we provide a 403(b) retirement savings plan; high-quality healthcare; free YMCA membership for you and your family; a generous paid time off package; numerous professional development opportunities; an exciting and collaborative work environment; and the ability to work with creative, talented, and diverse individuals. #J-18808-Ljbffr

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