Job Description

Job Description

Job Description

Visiting Angels is currently looking for the next great addition to our team! Are you ready to join a high performing office that will support you and encourage you to be your best? This fast-paced position coordinates care between our Clients and our caregivers. The desirable candidate for this position is energetic, level-headed and sincerely passionate about making a difference in the lives of those who really need it. Our services are essential and this is a Company and position you will feel great about!

We are seeking a responsible individual with at least one-year of healthcare scheduling experience for the full-time position as our Office Assistant.

The position involves:

• Working with both clients and caregivers to staff the agency's cases
• Participates in night and weekend on-call rotation (oncall pay provided)
• Answer incoming calls in a friendly, professional and knowledgeable manner.
• Scheduling new cases and managing continuous staffing of existing cases using the agency's scheduling software
• Create and maintain Client and caregiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships
• Maintaining a detailed record of the status of each client and employee encounter in the agency's operating software
• Follow up on caregiver and client concerns as needed.
• Performs other duties as assigned.

Benefits

• Competitive pay based on experience
• Opportunity to lead and coach team members
• Full-time hours and Bonus opportunities and On-call pay
• Make a difference in the lives of others
• Health, Dental and Vision insurance
• Paid vacation

A Successful Candidate Will Meet The Following Job Requirements

· Ability to multi-task effectively, prioritize tasks and perform timely in a highly demanding environment.

· Strong organizational skills and attention to detail.

· Ability to take initiative, work independently, and make decisions without being instructed by management

· Knowledge of office practices, procedures, machines, and other equipment

· Proficiency with Microsoft Office (Word, Excel and Outlook) applications and ability to learn new software.

· Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members, vendors and visitors; good interpersonal relations.

· Ability to work professionally in an office atmosphere.

We can’t wait to hear from you!

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