Job Description

Job Description

Job Description

Administrative Assistant
Location: Richardson, TX (On-Site Required)
Reports to: Mallous Rohani
Apply: Email your resume to MallousR@excelei.com

Join a Mission-Driven English Language Institute

Excel English Institute is seeking a dependable, detail-oriented, and people-focused Administrative Assistant to support our daily operations and help create an exceptional experience for our students—many of whom are F-1 international learners pursuing their academic and professional goals.

If you are a highly organized professional who enjoys helping others, thrives in a multicultural environment, and takes pride in maintaining a smooth, efficient workplace, we’d love to meet you.

Why You’ll Love Working With Us

At Excel, you’ll be part of a dedicated team committed to helping students from around the world improve their English skills and build brighter futures. You will play a key role in keeping our school running efficiently, supporting both students and staff, and representing the welcoming spirit of our institute.

This position offers meaningful work, daily variety, teamwork, and opportunities to learn and grow in the field of international education.

Minimum Requirements

• Native or near-native English proficiency
• Native or near-native Spanish proficiency
• Ability to work on-site in Richardson, TX
• Strong professionalism, reliability, and ability to handle sensitive student information
• Excellent communication and customer-service skills
• Two letters of professional reference required 

Key Responsibilities

Front Office & Administrative Support

• Serve as the first point of contact for walk-ins, phone calls, and email inquiries.
• Provide accurate information regarding programs, admissions, and school policies.
• Process tuition payments, textbook sales, and receipts.
• Assist with basic technology troubleshooting.
• Prepare and issue student documents (IDs, certificates, transcripts).
• Maintain an organized, welcoming office environment.
• Monitor and restock office, classroom, and vending supplies.
• Support school events, decorations, and community activities.
• Collaborate with staff to ensure smooth daily operations.

Student Services

• Provide friendly, helpful service to both prospective and current students.
• Administer placement tests and assist with enrollment and course selection.
• Share important updates via email, bulletin boards, and social media.
• Offer general guidance regarding housing and transportation resources.
• Serve as a Designated School Official (DSO) for SEVIS tasks, including:
• • Processing transfers and program extensions
  • Issuing I-20s for eligible F-1 students

Records & Systems Management

• Maintain and update student records in GradeLink, including SEVIS IDs and contact information.
• Assist with social media posts and digital engagement.
• Support marketing and outreach initiatives as assigned.

Who We’re Looking For

We are seeking a candidate who is:

• Extremely reliable and punctual
• Comfortable balancing multiple tasks in a fast-paced environment
• Warm, patient, and customer-service oriented
• Detail-driven with strong organizational skills
• Able to work independently while contributing to a team
• Interested in supporting international students and adult language learners

If you’re ready to make a meaningful impact every day, we encourage you to apply.

How to Apply

Email your resume and two letters of reference to: MallousR@excelei.com

We look forward to learning more about you and potentially welcoming you to the Excel team!

About Our Academic Program
Excel’s Intensive English Program helps students build strong English proficiency through three core levels—Beginning, Intermediate, and Advanced. Each level consists of six 4-week sessions and includes instruction in Grammar, Writing, Reading, and Listening & Speaking. Students attend 72 instructional hours per session and can complete the program in 6–18 months depending on placement and progress.
Learn more about our school here: excelenglishinstitute.com

Company Description

About Our Academic Program\r\nExcel’s Intensive English Program helps students build strong English proficiency through three core levels—Beginning, Intermediate, and Advanced. Each level consists of six 4-week sessions and includes instruction in Grammar, Writing, Reading, and Listening & Speaking. Students attend 72 instructional hours per session and can complete the program in 6–18 months depending on placement and progress.\r\nLearn more about our school here: excelenglishinstitute.com

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