Job Description
Office Manager – Internal Medicine Practice (Paoli, PA)
Great Valley Medical Associates is a privately owned, MDVIP‐affiliated internal medicine practice on the Paoli Hospital campus. We have four physicians, seven support staff and a reputation for patient‐centered care. With retirements and new physicians joining our team, we are looking for a hands‐on Office Manager who can bring stability and efficiency while leading the practice into its next chapter.
Key Responsibilities
Practice Operations
Oversee day‐to‐day operations of a four‐physician, seven‐employee medical practice.
Manage staff scheduling, training, evaluations and performance reviews.
Serve as the primary liaison between physicians, staff, patients, vendors and payers.
Maintain efficient patient flow and support a positive patient experience.
Coordinate vendor relationships, supplies and facility needs.
Financial & Revenue Cycle Oversight
Supervise billing, collections and revenue‐cycle operations to ensure steady cash flow.
Collaborate with physicians on budgeting, financial reporting and expense management.
Monitor accounts receivable, submit accurate claims and follow up on denials or unpaid balances.
Implement cost‐control measures and identify opportunities for operational savings.
Credentialing & Compliance
Coordinate physician credentialing and re‐credentialing (CAQH, insurance panels, hospital affiliations).
Maintain up‐to‐date provider licensure and enrollment with payers.
Ensure compliance with HIPAA, OSHA, Medicare and private‐insurance regulations.
Develop and update policies for risk management and quality assurance.
Technology & Systems
Maintain and optimize electronic medical record (EMR/EHR) and practice‐management systems (e.g., Epic, NextGen or equivalent).
Oversee system upgrades, troubleshooting and staff training on software workflows.
Support process‐improvement initiatives to enhance efficiency and data accuracy.
Ensure data security and confidentiality practices are followed.
Human Resources & Staff Development
Recruit, onboard and mentor new employees as needed.
Foster a collaborative and supportive team culture.
Address staff concerns and resolve conflicts in a timely, professional manner.
Keep personnel records and HR policies up to date.
Qualifications
Experience: 3–5+ years of medical office management experience; internal‐medicine or multi‐specialty practice preferred.
Technical skills: Proficiency with EMR/EHR systems (Epic, NextGen or similar) and Microsoft Office Suite; familiarity with medical billing and credentialing software.
Leadership: Demonstrated ability to lead and motivate a team, delegate responsibilities and provide constructive feedback.
Regulatory knowledge: Experience with billing, collections, revenue‐cycle management, credentialing and compliance requirements (HIPAA, OSHA, Medicare, private insurance).
Education: Bachelor’s degree in healthcare administration, business or a related field preferred.
Communication: Excellent verbal and written communication skills; ability to build relationships with physicians, staff and patients.
Compensation & Benefits
Salary: $60,000–$75,000 annually, based on experience and qualifications.
Health insurance coverage.
Retirement plan with employer contributions.
Paid vacation and holidays.
Supportive work environment that values professional development.
About Great Valley Medical Associates
Great Valley Medical Associates has served the Paoli area for over 20 years, delivering comprehensive internal‐medicine care with an emphasis on personalized, patient‐centered service. Our practice is preparing for an important transition with upcoming physician retirements and new providers joining the team. We are seeking an Office Manager who can provide strong leadership, support our physicians and staff, and help ensure the practice continues to thrive.
Location
Paoli, PA – local candidates are strongly preferred.
How to Apply
Interested candidates should submit a resume and cover letter detailing their experience to christopherlucas1970@outlook.com .
Company DescriptionA well-established and well-respected internal medicine practice located on the Paoli Hospital campus. We provide comprehensive outpatient medical care to adults and are affiliated with MDVIP.
A well-established and well-respected internal medicine practice located on the Paoli Hospital campus. We provide comprehensive outpatient medical care to adults and are affiliated with MDVIP.
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