Job Description

Key Responsibilities:

Digital Course Design and Development

Partner with subject matter experts across Operations, Systems, and GSOC to convert content into clear, structured, and engaging digital training modules.

Develop interactive eLearning courses using tools such as Captivate or similar authoring platforms.

Ensure training materials are well organized, learner focused, and instructionally sound.

Curriculum Planning and Learning Roadmap

Own and manage the full training curriculum and annual learning roadmap in collaboration with key stakeholders.

Align training content with operational competencies, SOPs, and performance metrics.

Deliver against defined annual training requirements, including current fiscal year course plans.

Multimedia and AI Integration

Incorporate AI-generated voiceovers and multimedia elements to enhance learning effectiveness.

Ensure appropriate pacing, visual alignment, and a seamless learner experience across all training modules.

Learning Management System (LMS) Administration

Prepare, test, and publish training content within LMS platforms such as Securitas Learning Management or equivalent systems.

Manage sandbox testing and production releases to ensure accuracy, functionality, and accessibility.

Coordinate course enrollment, access control, and completion tracking, including managing restricted catalogs for designated user groups when required.

Collaboration and Continuous Improvement

Work closely with subject matter experts, operational leaders, and stakeholders to gather input, refine content, and finalize training deliverables.

Proactively ask clarifying questions to ensure training materials and assessments are complete, accurate, and aligned with functional expectations.

Adapt quickly to evolving training needs and feedback.

Brand and Creative Alignment

Apply existing brand templates and design standards to training decks and digital learning materials when required.

Coordinate with creative leads to ensure consistency in layout, typography, and visual presentation, particularly for content housed within the learning management system.

Qualifications and Experience

Required Qualifications

Masters degree in Business Analytics or a related field.

Proven experience in instructional design, digital learning development, or corporate training environments.

Hands-on experience with eLearning authoring tools such as Captivate or similar platforms.

Strong understanding of curriculum development, instructional design principles, and adult learning methodologies.

Experience working with LMS platforms, including content uploads, testing, and learner tracking.

Preferred Skills

Familiarity with AI-driven learning tools and multimedia integration.

Strong analytical mindset with the ability to align learning outcomes to operational KPIs and performance metrics.

Excellent communication and collaboration skills, with the ability to work effectively across technical and non-technical teams.

High attention to detail, organization, and quality standards

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#AF-PSIL

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, were looking for you to join the Securitas team.

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Job Tags

Local area,

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