Job Description

Full or part time onsite job.

Company Description

Expert Hearing is a premier women owned fast growing hearing healthcare company in mid town Savannah and Skidaway Island. We provide comprehensive hearing testing and remediation focusing on the links between earlier dementia and untreated hearing loss. We are known for our excellence in education, experience and over the top customer service! We have been voted Best of the Best Audiologists and Hearing Clinic for many years.

Role Description

This is a full/part time, on-site role located in Savannah, GA, for a Front Office Receptionist/Patient Care Coordinator. The individual in this role will be responsible for managing reception duties, including answering phones, scheduling appointments, greeting patients, calling for insurance benefits and help with minor hearing aid cleaning. Additionally, they will coordinate patient care appointments, ensure that patient information is correctly entered into the system, and handle customer service inquiries. We are looking for a team people person that has strong interpersonal skills and willing to provide the best customer service in town! This person needs to be a go getter that is ambitious and knows that there is growth potential within the company, if desired. Salary is very competative and there is a sign on bonus.

Qualifications

• Excellent Phone Etiquette and Communication skills
• Experience with Receptionist Duties and managing Front Office tasks
• Strong Customer Service abilities
• Ability to multitask and manage appointments efficiently
• Proficiency in using office management software is a plus
• High school diploma or equivalent required; additional qualifications are a plus

Benefits:

Simple IRA

Healthcare Stipends

Paid PTO and paid major holidays

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