Job Description

Elevated Roots is looking for a hands-on, people-focused Assistant General Manager to support daily store operations, lead the sales team, and ensure a consistent, compliant, and exceptional guest experience. The AGM is the #2 leader in the store and acts as the Manager on Duty when the Store Manager is off-site.

This role is ideal for someone who thrives in a fast-paced, highly regulated environment, loves developing teams, and is confident balancing sales floor leadership with operational and compliance responsibilities.

What Youll Do:

Lead & Develop Teams

• Coach, mentor, and support Sales Leads and Associates.
• Run daily team huddles and communicate priorities.
• Assist with hiring, onboarding, and training.
• Act as Store Manager when needed.
  Deliver an Elevated Guest Experience
• Support escalated guest interactions, ID issues, and complex returns.
• Ensure consistent service, product knowledge, and compliance on the sales floor.
• Uphold Elevated Roots brand pillars and store culture.
  Support Operations & Compliance
• Verify deliveries, invoices, and compliance documents.
• Upload manifests and required paperwork to state portals.
• Maintain accurate records and ensure audit-ready compliance.
• Support METRC accuracy (view/verify level).
• Assist with merchandising, menu updates, labeling, and vendor activations.
  Store Operations
• Open/close the store, complete checklists, and oversee tills and deposits.
• Monitor register accuracy and cash-handling procedures.
• Ensure proper staffing and manage coverage during call-outs.
• Maintain a clean, organized, and compliant store environment.

Salary

Required Skills

• 2+ years of cannabis or high-volume retail leadership experience.
• Strong understanding of CCC regulations and compliance.
• Excellent leadership, communication, and conflict-resolution skills.
• Ability to multitask in a fast-paced, regulated environment.
• Experience with POS systems, METRC (view/verify), and basic computer tools.
• Reliable, professional, and highly organized.
• Must be 21+ and pass required background checks and CCC training.

Desired Skills

About Elevated Roots

Elevated Roots is a homegrown Massachusetts cannabis brand thats all about leveling up the industrywith honesty, quality, and community at the core. Our state-of-the-art cultivation facility delivers premium, in-house grown flower that meets the highest standards of production and sustainability.

With retail spots in Kingston, Halifax, and Abington. We offer more than your run-of-the-mill dispensary vibe. Weve built a space where customers dont just shopthey get guided by experts who care, explore premium selections, and walk away genuinely satisfied.

Were proud to be a brand that embraces diversity, creativity, and purpose. Whether were launching a Pride-friendly product line or sourcing legendary strains for our signature Nostalgia collection, we believe every personregardless of backgrounddeserves an elevated cannabis journey.

At Elevated Roots, youre not just joining a companyyoure joining a movement. One where sustainability matters, community voices matter, and doing things differently is part of the culture. Welcome to the elevated experience.

Benefits

At Elevated Roots, we believe our people are the heartbeat of the brand. Were building a team that grows together personally, professionally, and creatively. From day one, every employee is part of a community rooted in respect, collaboration, and purpose.

Heres what we offer:

• Competitive pay and opportunities for real career growth in a rapidly expanding company
• Comprehensive health coverage medical, dental, and vision plans to keep you feeling your best
• Paid time off and holidays, because rest is part of success
• Employee discounts
• A diverse, inclusive, and welcoming culture where authenticity is celebrated
• Ongoing training, mentorship, and advancement pathways for every role
• Team events, community partnerships, and plenty of good vibes inside and outside the workplace

Were not just shaping the future of cannabis were creating a workplace where everyone can thrive, grow, and feel proud of what they do.

Equal opportunity employer

Elevated Roots is an Equal Opportunity Employer. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment decisions are based on qualifications, merit, and business needs.

Job Tags

Similar Jobs