Customer Service Representative-Full Time Job at cruisesit.com, Sorrento, FL

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  • cruisesit.com
  • Sorrento, FL

Job Description

Job Description

Job Description

We are looking for an enthusiastic and dedicated individual to join our team as a Customer Service Specialist . This is a full-time, remote role for someone with excellent time management skills and a passion for delivering exceptional customer service in every interaction.

Location : Remote – must be a resident of Florida
Schedule : Varies between 9 AM – 11 PM EST (partial weekends required)
Pay : $15/hour (starting)

Review after 90 days

Responsibilities

  • Provide accurate information about products and services

  • Troubleshoot and resolve product issues or concerns

  • Assist with modifications to existing reservations

  • Focus on problem resolution with attention to detail and documentation to reduce errors and maintain profitability

  • Develop and maintain knowledge of evolving products and services

  • Deliver consistent, professional, and high-quality customer support

Qualifications

  • 1+ year of customer service experience (preferred)

  • Strong written and verbal communication skills

  • Ability to prioritize, multitask, and work independently while being a team player

  • Positive and professional demeanor

  • Reliable PC and high-speed internet connection

  • Proficiency in Microsoft Office and Google Docs

  • Knowledge of social media posting required

  • Must be authorized to work in the United States and at least 18 years old

  • Must be a resident of Florida

Benefits

  • Remote, work-from-home opportunity

  • Health benefits

  • Paid holidays and sick time off

  • Hands-on training and ongoing support

  • Access to CLIA perks (including free perks from Marriott, Universal, and more)

  • Access to travel agent rates across several cruise lines

We are looking for someone who can start right away ! Online interviews will be conducted, and we are excited to welcome the right candidate to our growing team.

Job Type : Full-Time
Hourly Pay : $15/hour
Schedule : 8-hour shifts, including nights and weekends

Company Description

We are a CruiseOne franchise that has been awarded #1 is sales the past several years are we are determined to continue to be #1. This a great time to join a company that is busier than ever with the pent-up demand for Cruising and that truly cares about a team environment.
We provide excellent customer service to our clients and are looking for the right candidates to join our Cruises It family.

Company Description

We are a CruiseOne franchise that has been awarded #1 is sales the past several years are we are determined to continue to be #1. This a great time to join a company that is busier than ever with the pent-up demand for Cruising and that truly cares about a team environment. \r\n We provide excellent customer service to our clients and are looking for the right candidates to join our Cruises It family.

Job Tags

Hourly pay, Full time, Work at office, Immediate start, Remote work, Shift work, Night shift,

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