Client Services Manager, Agency Job at Tatari, San Francisco, CA

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  • Tatari
  • San Francisco, CA

Job Description

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brandslike Calm, Vuori, Rocket Money, and hundreds moreto grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.

Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.

Tatari is looking for a Client Service Manager to join its Agency Relationship team. In this role, you will be the main point of contact for a set number of agencies and their clients. You are committed to building strong client relationships and seen as a leader by clients, driven by insight led thinking and an in-depth knowledge of the clients business. You will use your superior management skills to work across internal departments to ensure that client needs are met. You will also prepare and present weekly presentations for clients highlighting performance and recommending optimizations. This is a fast paced environment and requires a way of working that is agile, flexible and thorough.

Responsibilities:

  • Act as primary contact and trusted advisor to your agency + client partners
  • Collaborate with our Media Buying team on a weekly basis to ensure success and scale with tv campaigns
  • Become an expert of all-things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems
  • Craft strategic narratives with agency partners to support client expansion within their portfolio of accounts
  • Spend time and building relationships with agency + client partners (up to 10% travel)

Qualifications:

  • Bachelors degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration
  • Minimum 2 years of experience in post sales account management at an agency
  • Proficient understanding of linear and streaming TV landscape
  • Highly organized and detail oriented
  • Ability to tell a story with data
  • Ability to clearly communicate technical terms and concepts
  • Great presentation and listening skillsyou come prepared to every meeting
  • Youre at ease holding a conversation with an engineer or marketing manager
  • Youre not a salesperson
  • Bonus: understanding of digital marketing (i.e. SEM, FB), programmatic experience, advanced Excel skills, advanced data visualization abilities
  • Competitive salary ($70,000K-100,000K/annually)
  • Equity compensation
  • Health insurance coverage for you and your dependents
  • Unlimited PTO and sick days
  • Snacks, drinks, and catered lunches at the office
  • Team building events
  • $1,000 annual continued education benefit
  • Monthly lifestyle spending reimbursements
  • FSA and commuter benefits
  • Monthly Company Wellness Day Off
  • Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.

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LinkedIn Profile

Will you now or in the future require Tatari to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status. * Select...

Do you currently reside in a commutable distance from San Francisco, CA, Los Angeles, CA or New York, NY? * Select...

This role is currently based out of our SF, LA, or NY office with a hybrid WFH policy until further notice.

Are you authorized to work lawfully in the United States for Tatari? * Select...

Are you comfortable with the salary range posted for this role? * Select...

Salary range is posted in the benefits section of the job description.

#J-18808-Ljbffr Tatari

Job Tags

Work at office, Work from home, Work visa, H1b, Flexible hours, 2 days per week,

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