Job Description

Job Description

Job Description

Seeking a detail-oriented and creative Client Communication Coordinator to oversee the development, execution, and optimization of our client-facing communications, projects, and materials. This role is ideal for someone who enjoys both strategy and execution - balancing the art of messaging with data-driven decision making. You'll manage the full lifecycle of client communications, including content creation, testing, reporting, and ongoing improvement of our communication strategy.

Key Responsibilities:

• Content Development & Management
  • Research current marketing trends and strategies
  • Write and manage clear, engaging client communications across channels (email, SMS, etc.)
  • Ensure messaging is consistent with brand tone and optimized for each stage of the client journey
  • Collaborate with internal stakeholders to create new content or update existing client materials
  • Focus on exploring new formats and tools (e.g., video, voicemail) to enhance messaging
  • Ensure proper QA and compliance standards are met for all outbound communications
  • Seek out and create content opportunities to internally market new and emerging communication campaigns, strategies, processes (videos, documentation, newsletters, etc.)
• Communication Deployment
  • Manage the daily uploading, formatting, and scheduling of client messaging across platforms to ensure timely and accurate communication delivery
  • Oversee the transition and upkeep of our messaging tools
• Testing & Optimization
  • Design and execute A/B tests to improve messaging effectiveness, response rates, and client experience
  • Track performance metrics and continuously refine strategies based on data insights
• Reporting & Analytics
  • Format, upload, and maintain campaign performance dashboards and reports
  • Analyze trends, compile results, and surface key insights for leadership
  • Provide data-backed recommendations for improvements and innovation
• Project Ownership
  • Lead or contribute to special projects such as client-facing material redesigns
  • Work closely with other internal teams and vendors to align communication strategies with business goals
  • Perform responsibilities and duties for other projects as they emerge

Company Description

About Us:
Personal growth and professional development are more than a mantra. We give our team members new opportunities to learn at each step, and let people focus on what they are good at. Our work environment is open and collaborative. Everyone is empowered to “own” their job and we don’t micro-manage.

We promote from within. Seriously. All our managers and even executives started in entry-level jobs across the company. We encourage career development and we don’t hold people back. That is how we have won numerous Top Workplace Awards for all of Washington.

We care about each other and encourage each other. We take our work seriously, but never ourselves. We have fun on a regular basis, that’s part of our rhythm. Above all, we live by our Platinum Rule: “Do More for Others than they Do for You.”

Benefits We Offer:
•100% of Premiums for Medical, Dental, Vision
•Company 401K Match (4%)
•Life Insurance/AD&D
•Top Performer Bonuses/Employee Awards
•10 Paid Holidays Annually, Birthday/Wedding Paid Time Off
•Monthly Staff Parties and Special Events
•6 Weeks Maternity Leave

What We Do:
AO Globe Life (AO) is the largest distribution system of Globe Life American Income Division (AIL). AIL agents currently serve families with over 60 offices across North America, including 20 States and 6 Canadian provinces. AO provides training and support for its associates throughout North America.

AIL is one of the nation’s largest providers of supplemental life insurance to credit unions, labor unions, and associations. AIL is a wholly-owned subsidiary of Globe Life Inc (NYSE: GL), an S&P 500 company and official life insurance of the Dallas Cowboys.

The Company is an equal opportunity employer. This means we provide the same opportunities for hiring, advancement and benefits to everyone; we do not unlawfully discriminate on the basis race, ethnicity, national origin, religion, creed, sex/gender, sexual orientation, gender identity, age, physical or mental disability, medical condition (including pregnancy), marital status, veteran status, genetic information or any other classification protected by applicable local, state or federal laws. If you need an accommodation(s) to fully participate in the application/hiring process, please contact Rada Manojlovic, AO Vice President, at (425)882-5932 or rada@aoglobelife.com.

Company Description

About Us:\r\nPersonal growth and professional development are more than a mantra. We give our team members new opportunities to learn at each step, and let people focus on what they are good at. Our work environment is open and collaborative. Everyone is empowered to “own” their job and we don’t micro-manage.\r\n\r\nWe promote from within. Seriously. All our managers and even executives started in entry-level jobs across the company. We encourage career development and we don’t hold people back. That is how we have won numerous Top Workplace Awards for all of Washington.\r\n\r\nWe care about each other and encourage each other. We take our work seriously, but never ourselves. We have fun on a regular basis, that’s part of our rhythm. Above all, we live by our Platinum Rule: “Do More for Others than they Do for You.”\r\n\r\nBenefits We Offer:\r\n•100% of Premiums for Medical, Dental, Vision\r\n•Company 401K Match (4%)\r\n•Life Insurance/AD&D\r\n•Top Performer Bonuses/Employee Awards\r\n•10 Paid Holidays Annually, Birthday/Wedding Paid Time Off\r\n•Monthly Staff Parties and Special Events\r\n•6 Weeks Maternity Leave\r\n\r\nWhat We Do:\r\nAO Globe Life (AO) is the largest distribution system of Globe Life American Income Division (AIL). AIL agents currently serve families with over 60 offices across North America, including 20 States and 6 Canadian provinces. AO provides training and support for its associates throughout North America.\r\n\r\nAIL is one of the nation’s largest providers of supplemental life insurance to credit unions, labor unions, and associations. AIL is a wholly-owned subsidiary of Globe Life Inc (NYSE: GL), an S&P 500 company and official life insurance of the Dallas Cowboys.\r\n\r\nThe Company is an equal opportunity employer. This means we provide the same opportunities for hiring, advancement and benefits to everyone; we do not unlawfully discriminate on the basis race, ethnicity, national origin, religion, creed, sex/gender, sexual orientation, gender identity, age, physical or mental disability, medical condition (including pregnancy), marital status, veteran status, genetic information or any other classification protected by applicable local, state or federal laws. If you need an accommodation(s) to fully participate in the application/hiring process, please contact Rada Manojlovic, AO Vice President, at (425)882-5932 or rada@aoglobelife.com.

Job Tags

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